HVSE’s emergency room accepts emergency referrals or walk-in animal emergencies. Our emergency room is open full time 24 hours a day, 7 days a week, 365 days a year. We provide full time emergency vet services for hundreds of veterinary practices throughout the Tennessee Valley.
The goal of the Emergency Service of our veterinary specialty hospital is to provide the highest level of emergency medical and surgical care in conjunction with consistent and effective communication with the client and referring veterinarian.
Appointments are not needed for our emergency vet hospital however it is advised that the client or their referring veterinarian call ahead so we will be prepared for the patient’s arrival. If you are having an emergency or you are concerned about your pet’s health, you may call our emergency service at anytime. One of our trained nurses will be available to discuss your concerns and determine if emergency care is needed.
HVSE emergency vet service is staffed by trained emergency room doctors to provide excellent patient care.
Please keep in mind that patients are seen in order of arrival based on the severity of the illness or injury.
When you come to the HVSE emergency service, a triage nurse will take your pet’s vital signs and a brief history. If the triage nurse has any concerns, your pet may be brought to the treatment area for further evaluation by the nursing staff or the emergency veterinarian to determine if immediate treatment is needed.
After the patient’s examination and evaluation, the emergency doctor will discuss a diagnostic and treatment plan with you. Based on the severity of illness, the doctor may recommend that your pet be treated as an outpatient or may advise hospitalization for ongoing care. An estimate will be provided for the cost of the care.
Following patient evaluation, communication with the pet owner, and consent for care; tests and treatments will begin as soon as possible. Diagnostic test results are often available the same day, and your doctor will review these results with you. You will also receive patient updates from your doctor and the nursing staff throughout the duration of hospitalization.
In addition, your primary veterinarian will be updated on your pet’s status and treatment. Decisions for your pet’s care are made in conjunction with input from your primary veterinarian. This allows us to care for critically ill and injured patients while their veterinarian is unavailable.
The emergency department can also facilitate your pet seeing another specialty service at HVSE on an emergency basis. HVSE surgery specialists provide consultations through our emergency.
Our team of highly skilled and compassionate veterinary professionals care for your pet 24 hours a day, seven days a week using the highest level of medical care.